Sunglasses and eyewear accessories, including fashion frames, polarized styles where specifically stated, protective cases, cleaning cloths, retainers, and related items.

Compare the listed total width, lens width and height, bridge width, and temple length with a comfortable pair you already own. Face shape alone does not guarantee fit.

No. A product is polarized only when the individual listing expressly states that feature. Lens tint, darkness, or mirror finish alone does not prove polarization.

Use only the UV information stated on the individual product page or label. Do not assume protection from lens color or darkness, and do not use sunglasses to view the sun directly.

Screens, lighting, reflections, lens tint, translucency, frame pattern, and production batches can create minor differences in appearance.

Suitability depends on lens category, tint, local law, light conditions, and product instructions. Dark or certain colored lenses may be unsuitable for low-light or night driving.

Only when the product listing specifically says the frame can accept prescription lenses. Consult a qualified optical professional before modifying any frame.

Rinse away grit when appropriate, then use a clean microfiber cloth and a lens-safe solution. Avoid paper products, abrasive cleaners, household chemicals, and wiping dry dust across the lens.

Keep them in a suitable case away from high heat, heavy objects, moisture, chemicals, and direct dashboard exposure. Fold temples gently without forcing hinges.

Minor adjustments should be handled cautiously. Excessive bending, heating, screw tightening, or lens removal may damage the product; professional adjustment is recommended when needed.

Orders are generally prepared within 1–5 business days. Peak demand, verification, availability, holidays, and exceptional events may extend processing.

Tracking is provided when available. Carrier scans can take time to appear or update.

Yes. Sunglasses and accessories may ship separately because of protective packaging, availability, or fulfillment routing.

Email us immediately. Address changes cannot be guaranteed after fulfillment begins.

Keep all packaging and promptly send the order number plus clear photos of the parcel, label, packaging, full eyewear, lenses, hinges, temples, and affected area.

Contact us within 30 days after delivery to request an eligible return unless applicable law requires otherwise.

Worn, scratched, bent, adjusted, altered, residue-marked, incomplete, or otherwise used eyewear may be ineligible except where law or a verified defect requires a remedy.

Customers generally cover preference, color, style, size, fit, or change-of-mind returns. Responsibility for verified errors or defects is determined during review.

Approved refunds are sent to the original payment method after inspection or another agreed resolution. Your financial institution may need additional processing time.

Email service@vyrqenzo.com or call +86 159 1997 4845. Include your order number when applicable.